We are more than just a voice on the line, we’re your business partner in providing
responsive, empathetic, and reliable customer communication.
We are more than just a voice on the line, we’re your business partner in providing
responsive, empathetic, and reliable customer communication.
Lioness Answering Service
The Answering Service Trusted by Towing Companies Nationwide
24/7 Answering Service for Towing, Medical, Legal & Service Businesses
Never Miss a Call. Never Miss an Opportunity.
Lioness Answering Service
Lioness Answering Service was built from the ground up with towing in mind. What started as one dispatcher helping out after hours has become a reliable solution trusted by tow companies across the U.S.
01.
Part of Your Team
We’re not just picking up calls, we’re an extension of your team. We align with your operations to ensure seamless communication, handling every ring with the urgency your business demands.
02.
Driven by Results
Our dedicated dispatchers help you respond faster, book more jobs, and serve your customers like absolute pros, maximizing your revenue and reputation 24/7.
03.
Lioness Answering Service
Your Trusted Call Partner in Every Emergency
Lioness Answering Service was born out of experience in high-pressure dispatch
environments. Founded by Vanessa Rosas-Marquez, a former towing dispatcher, our
business was built on trust, referrals, and a commitment to helping service providers deliver
better customer experiences
We’ve grown without traditional marketing
Because our work speaks for itself. Today,
Lioness supports towing companies, property managers, contractors, medical offices, and
more. We don’t just answer calls—we become part of your team, ensuring every interaction
reflects your professionalism.
Our Services
Professional Answering Services Tailored to Your Industry
We are more than just a voice on the line, we’re your business partner in providing
responsive, empathetic, and reliable customer communication. Whether you’re in towing,
legal, medical, or home services, we deliver call support that keeps your operations running
smoothly and your clients satisfied.
24/7 Answering Service
Never miss a call again. We provide round-the-clock live answering tailored to your business
needs.
Emergency Dispatching
Fast, accurate, and reliable dispatching for towing, HVAC, plumbing, and more.
After-Hours Coverage
Extend your business hours without adding overhead. Our team covers evenings,
weekends, and holidays.
Custom Call Handling
We represent your business professionally, with custom scripts that align with your tone,
protocols, and brand.
Lioness Answering Service
Why Choose Lioness?
01
Talk to Our Team
At Lioness, we combine trust and expertise to treat your customers like our own.
02
Referral-Only Reputation
Trusted by 8+ towing companies through word-of-mouth.
03
Industry Trained Agents
Specialized in towing, legal, healthcare, property management, and
more.
04
Human-Centered Communication
No bots. Just friendly, trained professionals who treat
your clients like their own.
05
Flexible & Scalable Plans
Designed to grow with your business. A True Extension of Your Business.
06
Small Business Friendly
Cost-effective for startups, growing teams, and owner-operators.
Frequently Asked Questions
We know choosing the right answering service is a big decision.
Here are some of the most common questions clients ask before partnering with Lioness.
We usually onboard new clients within a few business days. After a quick consultation and
setup, we provide your forwarding number, and you’re ready to go.
Yes. Our agents are trained in towing, HVAC, legal, property management, healthcare, and
other service-based industries.
Absolutely. Our pricing is built with small and growing teams in mind. We’re more
cost-effective than hiring in-house staff.
No. Our agents use custom scripts and match your communication style so the experience
feels seamless to your customers.
Yes. We operate around the clock including nights, weekends, and holidays to ensure your
business never misses a call.
Yes. We can take detailed messages, send them via email or SMS, or transfer priority calls
to your designated contact.
We primarily serve towing companies, medical offices, contractors, law firms, and property
managers, but we’re open to supporting other high-call volume industries.
Yes, we offer 6-month and 1-year contracts designed to provide stability and savings.
Long-term plans come with better rates, so feel free to ask us about our commitment
discounts.
Once we assign your account number, you’ll set up simple call forwarding through your
phone provider. We’ll guide you through the process.
We currently support English and Spanish.
Never Miss Another Call.